k41184 wrote:

I have a user whose Outlook 2003 is setup for several accounts. Her
primary account is, say, janDoe. Whenever new mail comes in to
JanDoe, an alert comes up to show the new message, which of course is
great. However, she also has a second mailbox open (via Exchange
server setup, advanced "open these accounts...."). This account is
generically named "credit". When new mail comes in to Credit, a pop
up alert does not come up. Is it possible to set up outlook 2003 to
show alerts when mail comes in on this account as well?

You need an add-in for alerts in mailboxes other than your own. Here's one:
http://www.slovaktech.com/remindermanager.htm
--
Brian Tillman