Hi Elf,

Knowing what the error is might help in resolving the issue. A business card
is nothing more that a Windows Address Book entry in V-Card format. An
address book entry can be dragged to a Windows folder to get a V-Card
(*.vcf) file. Can the business card entry be opened from a Windows folder?
Are the instructions that were followed in agreement with this Microsoft KB
article?:

http://support.microsoft.com/kb/299629/en-us

The problem is not likely related to using Win XP, but could involve the
Windows Address Book.

--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"Elf" wrote in message
...
We have followed all the instructions to set up a business card and a
business card icon appears to the right of the input bars when a new message
is being sent but when we click on it we get an error message. Is it that we
are using XP?