Brian - pretty much what I thought. I did figure on ditching the Word file
after I formatted it correctly & exported either to Access or Outlook. But
your info on no "reporting" features with Outlook, tells me that I will need
to export the info to Access. I do realize even Access has no connection to
a phone & can't tell me how often it is used. I just figured the end user
would be able to let me know the names/#'s of most often called people & then
I could use a separate column in my Access table that woul allow me to enter
"yes". Then I could do a report that would only include those names that
have a yes in that column & ignore those that do not.
My main concern now would be to figure out a way for the user to make an
updating change in Outlook & then Access would recognize that a change was
made & therefore be changed in Access at the same time.