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Old February 6th 07, 01:48 AM posted to microsoft.public.outlook
David Mursch
external usenet poster
 
Posts: 7
Default Outlook locks up immediately when opened

I do not see a 'work offline' command in the file menu, and I could not find
one anywhere in the 'customize' mene. I looked at Ol help and it also
indicates that there should be a 'work offline' command in the file menu.
IN this ol profile, I do not have any email accounts; they were not included
in the outlook.pst, apparently, and i have not figured out how to get them
without going through the entire new account setup process. Anyway, I
wonder if not haveing an email account would cause the lack of a 'work
offline' command? and if so what now?

Thanks for your continued help....rdm

"DL" address@invalid wrote in message
...
Try opening OL and select FileWork Offline

"David Mursch" wrote in message
...
Well, that worked pretty well; I can open OL and get to all my contacts

and
email files except for the inbox. The one corrupt email is still stuck

in
the inbox and when I try to get into the inbox, OL locks up and I have

to
shut it down using Task Manager. How can I get over this?

.......rdm


"DL" address@invalid wrote in message
...
Try creating a new Profile, and attach only your main pst (not the

archive)

"David Mursch" wrote in message
...
Thanks for the response, I ran scanpst on the archive.pst and

outlook.pst
files, three times each and no errors were reported for any of the

scans.
Those are the only *pst files that the W2K search utility returned.

Is there anything else I could try?

Thanks.rdm

"DL" address@invalid wrote in message
...
If you rely on data for business, especially, not having backups

is
a
recipe
for disaster, but I guess you know now.

Initially try running the repair tool, scanpst.exe on the pst's

(with
OL
closed) run it several times.

"David Mursch" wrote in message
...
Hi - I Use Outlook with W2k My system recently
locked up, and I closed Outlook from Task Manager. Now it

opens,
does a scan of the archive.pst, and immediately locks up.

When I closed OL with Task Manager, it was in the
process of recieving an email, and I think that may be the

problem.
I
have
tried deleting the 'view' file, moving the archive and contacts

files,
restarting, rebooting etx. but none of that worked. I did

recieve
the
offending email from the earthlink server ysubng OE, thinking if

I
got
it off the server that would free up OL, but that didn't help

either.
I also put in the original Office Professional CD that I used to
install
the
program in the first place and ran the utility that checks for

errors
in
Office programs and that didn't help.

I am thinking maybe I will have to do a re-install, but that

makes
me
nervous because I don't want to mess up the hundreds of contacts

and
the
myriad of business emails I have in there. I am self employed

and
losing
any of thant would be a big big problem.

Can you help?

.rdm


--
R. David Mursch
222 Ridge Top Drive
Connelly Springs, NC 28612
828 879-1186














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