Outlook locks up immediately when opened
Okay, I set up my email accounts and the 'work offline' cmmand appeared;
but, OL still locks up when I try to access the inbox. I ran the Office
detect and repair tool again and no joy.
Am I at the point of doing a re-install yet, and will that do any good if
the inbox in the .pst file is corrupted? The prblem is with the inbox, not
with the OL program itself. Can I create a new .pst file by exporting from
OL everything except the inbox, then just delete the old Outlook.pst?
....rdm
"DL" address@invalid wrote in message
...
Try opening OL and select FileWork Offline
"David Mursch" wrote in message
...
Well, that worked pretty well; I can open OL and get to all my contacts
and
email files except for the inbox. The one corrupt email is still stuck
in
the inbox and when I try to get into the inbox, OL locks up and I have
to
shut it down using Task Manager. How can I get over this?
.......rdm
"DL" address@invalid wrote in message
...
Try creating a new Profile, and attach only your main pst (not the
archive)
"David Mursch" wrote in message
...
Thanks for the response, I ran scanpst on the archive.pst and
outlook.pst
files, three times each and no errors were reported for any of the
scans.
Those are the only *pst files that the W2K search utility returned.
Is there anything else I could try?
Thanks.rdm
"DL" address@invalid wrote in message
...
If you rely on data for business, especially, not having backups
is
a
recipe
for disaster, but I guess you know now.
Initially try running the repair tool, scanpst.exe on the pst's
(with
OL
closed) run it several times.
"David Mursch" wrote in message
...
Hi - I Use Outlook with W2k My system recently
locked up, and I closed Outlook from Task Manager. Now it
opens,
does a scan of the archive.pst, and immediately locks up.
When I closed OL with Task Manager, it was in the
process of recieving an email, and I think that may be the
problem.
I
have
tried deleting the 'view' file, moving the archive and contacts
files,
restarting, rebooting etx. but none of that worked. I did
recieve
the
offending email from the earthlink server ysubng OE, thinking if
I
got
it off the server that would free up OL, but that didn't help
either.
I also put in the original Office Professional CD that I used to
install
the
program in the first place and ran the utility that checks for
errors
in
Office programs and that didn't help.
I am thinking maybe I will have to do a re-install, but that
makes
me
nervous because I don't want to mess up the hundreds of contacts
and
the
myriad of business emails I have in there. I am self employed
and
losing
any of thant would be a big big problem.
Can you help?
.rdm
--
R. David Mursch
222 Ridge Top Drive
Connelly Springs, NC 28612
828 879-1186
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