Hi Russ,

On Feb 7, 6:04 pm, "Russ Valentine [MVP-Outlook]"
wrote:
The following would seem to be relevant information:
1. "I'm on a laptop right now." Why is that important? Were you not on a
laptop before? If not, how did you migrate your data to the laptop you are
now using?

It's only important because it's not my laptop (and because I hate
laptops in general). I'm just trying to figure it out for someone
else.

2. What are the steps that were used to lose access to your mail addresses?

According to the owner of the laptop, "I just opened Outlook and they
were gone."

3. What mail transport and information store are you using?

PST file. SMTP/POP3 (one email account.) No PDAs, no Blackberries,
no other weird devices hooked up at the time or synchronizing at the
time that it happened (or at any point, for that matter.)

ScanPST revealed errors, but fixing the errors didn't solve the
problem.

Thanks.