We have a user that has upgraded from Office 2003 to Office 2007.
When manually copying or moving an HTML-formatted message to a PST, it
strips the body of the message. It works fine for RTF or Plain Text
formatted messages. This does not happen for all users. His PST is
in the 97-2002 format and is only 150 MB. We have tried creating a
new PST and the same thing happens. Any ideas?