I do not know what email package(s) these senders are using. Actually, I
just found out that the problem has occurred with a Word document and a
..jpg file.

Lou

"Ron Sommer" wrote in message
...
Is the sender using Outlook or Outlook Express?
Are they sending in RTF format?
--
Ronald Sommer

"jrsyangl" wrote in message
news:HI_yh.4485$da1.781@trndny03...
: When I receive Word attachments, they are mysteriously converted to
: unreadable .txt documents. I am using OE6, Norton AV, and Trend
Micro
: Anti-Spam. They leave the sender as .doc and arrive as .txt. Any one
: have any suggestions? Thanks.
:
: