Go to 'Control Panel|Mail|Data Files', is there a file in the list? If
there isn't, you need to add one.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Tia" wrote in message
...
Everytime I click onto my Microsoft Outlook or try to open the program via
"STARTPROGRAMS" I get the following messages;
First small window opens and tells me

"Unable to open your default e-mail folders. Could not open the item. Try
again."

I cklick on OK

Next message says;
"Would you like to open your default File System Folder instead?

If I click on "NO", Outlook window closes completely. If I click on "YES"
the following message opens; MICROSOFT VISUAL C++RUNTIME LIBRARY

"Runtime Error! Program: C:\PROGRA~1\MI1933~1\OFFICE10\OUTLOOK.EXE"
This application has requested the Runtime to terminate it in an unusual
way. Please contact the application's support team for more information."

I uninstalled the program yestersday and reinstalled it and to no avail.
If
anyone knows what is going on and how to fix this PLEASE HELP!
Thank you.
--
Tia