I think you are probably correct in your analysis to some extent. About all
you can do on the client side is to adjust the timeout via Tools | Accounts
| Mail | Properties | Advanced. You can also make a log file under Tools |
Options | Maintenance, but that usually isn't much help.

steve

"Terry On Windigo" wrote in message
...
After upgrading our server to win2003 and our mail package to the latest
version, everyone in the office is experiencing timeouts and the OE quits
responding. The error basically says, "Server unexpectedly terminated the
connection...". Then it just sits there. I have two theories, and lets
see if anyone has any ideas.

First each of our office personnel checks about 5 different accounts.
They set the frequency to around 4 or 5 minutes to recheck. This much has
not changed from the old setup to the new setup.

The old setup was Server2000, 2 drives mirrored, 1 gig memory. Mailsite
mailserver 4 years old.
New setup is Server2003, Raid 5EE, 2 gigs memory, Latest version of
Mailsite mailserver.

This never happened on the old setup. Now it happens to each person
between 5-10 times a day. Usually they just close OE, come back in and it
works for a while. Mailsite of course blames OE and suggested moving to
Outlook. They say we are the only ones they have ever heard about with a
problem like this.

Mailsite claims that recent advances in coding has made their software
many times faster than several years ago. With our newer cpu, memory,
raid, etc., my personal theory for now is the system outpaces the
softwares (OE) ability to keep address it. There is one person in the
office who only monitors one account and he never locks up or timesout, or
gets his connection terminated. Can we feed a quarter or halfsecond pause
between checking each of the accounts? Again this is just my theory.

Terry