that's the autocomplete cache. It's probably corrupt and was replaced with a
new cache file. You can't recover the old one but as she sends messages it
will be rebuilt.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
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"Eric Law" wrote in message
...
Hello!

I'm trying to troubleshoot a weird problem with Outlook 2003 for someone
in my company.

This morning, seemingly out of the blue (nothing was intentionally changed
on her machine), the dropdown with recently-used email addresses that
appears when you start typing in the "to" box on a new message has
disappeared.

Anyone ever seen this before, and/or any ideas how to fix it?

Thanks!

Eric Law