Yes, it adds names to the cache automatically. It can be disabled in tools,
options.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

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"Eric Law" wrote in message
...
Yeah I figured it was something like that. So Outlook does this
automatically?

Eric

"Diane Poremsky [MVP]" wrote in message
...
that's the autocomplete cache. It's probably corrupt and was replaced
with a new cache file. You can't recover the old one but as she sends
messages it will be rebuilt.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
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"Eric Law" wrote in message
...
Hello!

I'm trying to troubleshoot a weird problem with Outlook 2003 for someone
in my company.

This morning, seemingly out of the blue (nothing was intentionally
changed on her machine), the dropdown with recently-used email addresses
that appears when you start typing in the "to" box on a new message has
disappeared.

Anyone ever seen this before, and/or any ideas how to fix it?

Thanks!

Eric Law