Mike - did this help you as I have the same problem. When I click Tools
there is no "Services" menu. Did you find the solution?

"Mike" wrote:

I am trying to add a user's outlook contacts to address list (to make it
first choice in list apart from global address list) by right clicking
contacts and going to properties and chooseing Outlook address book tab and
ticking "show this folder as an e-mail address book" but it is untickable. I
cannot find how to make it tickable?