I have cable internet at home and Office 2003 pro on a PC running XP pro and
definitely don't have this problem.
One problem could be that the stored username and password feature of XP
could be the problem since maybe it's holding an old password (if you've ever
changed it). Click on Start, scroll to Run and type in: "control keymgr.dll"
without the quotes. If there is an entry for your mailserver there delete it.
Open Outlook again and see if you get prompted again for your username and
password.
Check your DNS is Network Settings to make sure everything is correct there.
Contact your ISP to make sure that you have the right settings. Let me know
how that goes.

--
Kathleen Orland
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"Denzil" wrote:


"K. Orland" wrote in message
...
Try the information listed here to see if any of it helps. If not please
post
back.

http://www.howto-outlook.com/faq/pas...remembered.htm

--
Kathleen Orland
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"Denzil" wrote:

I'm just about to expose how little I know about Outlook. MS Office Basic
2003 was clean installed on a new PC running XP a few weeks ago. I
correctly
opened a mail account for myself in Outlook (Internet Only) linking
properly
for 'send and receive' with my cable ISP. Everything ran fine and I
gradually customized my Outlook. I have a simple at home setup with a
mini-network involving my wife's desktop and a Laptop.

Now suddenly out of the blue I don't receive any email any more. When I
open
Outlook, which is set to open in Inbox and automatically download new
mail,
I get a dialog, with the heading Enter Network Password - the Server,
User
Name and Password already (correctly) filled in. The box tells me to"
type
your user name and password." An error box, when it appears, says that my
ISP has rejected my identifying data (which, Password or User Name, I
don't
know). I do all this after erasing what's already there, with no effect.

This is what I've done. I double checked my account settings and
everything
was alright - I closed that one and opened a new account anyway. I
successfully sent a test email to my wife - whose account with the same
carrier is working perfectly. I ran Detect and Repair in Outlook - MS
Office
was reinstalled from cab files. I still don't receive email via Outlook
and
the request for User Name and Password continues to appear, even when I
am
in another application. I have cable High Speed Internet which is "always
on."

Web Mail works perfectly. When they arrive, because of the new computer,
I'm
going to upgrade to Vista and MS Office Basic 2007. Before that happens I
need to solve this delivery problem . I'd surely appreciate some help.
Denzil.

=============

Kathleen, thanks for answering. When I go to the link you provided and click
on the Outlook versions on XP selection I get "
The Knowledge Base (KB) Article You Requested Is Currently Not Available.

I had found this link before and got the same result. I understand from my
researches that this problem of the constant recurrence of an "Enter Network
Password" dialog with non-recognition and retention of a correct password is
a common one and has been around for some time. Solutions are hard to find.
The only relevant one that I have found involves a complicated registry
adjustment which is beyond my simple technical skills. I'm afraid to do
harm.

Absent a simple fix, I wonder if Office 2007 (when I get it as part of a new
computer upgrade) is going to solve it. I can function on webmail until
then. Meanwhile though because of my "always on" ISP, while Outlook is open,
it continues to hunt for a connection and I get the constant reappearance of
a "Enter Network Password" dialog box in whatever application I'm in. All
work is of course suspended until I clear the box. Like so many that have
gone before have said, this is infuriating. Thanks, Denzil.