In Mike's case, he probably doesn't have the Address Book Service installed.
The "Services" entry under "Tools" is only available for Outlook 98 and 2000
when running in Corporate/Workgroup mode. If you have any other version of
Outlook, the service is added from a different menu path; for Outlook 2003,
the path is 'Tools|E-mail Accounts|Add a new directory or address book'.
What version of Outlook do you have?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
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"GregM" wrote in message
...
Mike - did this help you as I have the same problem. When I click Tools
there is no "Services" menu. Did you find the solution?

"Mike" wrote:

I am trying to add a user's outlook contacts to address list (to make it
first choice in list apart from global address list) by right clicking
contacts and going to properties and chooseing Outlook address book tab
and
ticking "show this folder as an e-mail address book" but it is
untickable. I
cannot find how to make it tickable?