Thank you, I just downloaded the Norton AV 2007 update which includes a
firewall, so that resolves that issue. I'm still gettiing the same error
message 0x800cccof, and now I'll try turning off the AV email scanning
feature, which another tech person told me was an unnecessary layer of
protection and could be causing the error.
"Michael Santovec" wrote:

A firewall and anti-virus scanning of e-mail are separate issues.

If you got the Norton package that includes Norton Firewall, they may
well ask you to turn off the Windows XP firewall. Running multiple
firewalls can cause problems.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Chatelaine" wrote in message
...
I have a question about turning off the email scanning in Norton
anitvirus.
Is there a relationship between their email scanning feature and
firewalls?
Because they require me to have my firewall off, otherwise it somehow
inteferes with their program.