Outlook crashes on startup
I ran scanpst.exe on outlook.pst (%username%/local settings/application
data/microsoft/outlook) and it fixed the file. However, now when I start
Outlook, it simply crashes without giving me a notice.
I am considering reinstalling the entire Office suite... little noob
question: when I uninstall the suite will MS reenable my product key so I can
reinstall it or will I need to get another key?
"neo [mvp outlook]" wrote:
try running the inbox repair tool (scanpst.exe) against your *.PST file(s).
(scanpst.exe is under the program files\common files\system\.... area)
"Mechame" wrote in message
...
I just installed the Microsoft Office Professional Plus on my computer,
everything is fine except when I start up Outlook it says "A data file did
not close properly last time it was used..." the program then crashes
without
sending or recieving. I tried downloading XP updates and Office updates, I
reconfigured and repaired Office, but it still doesn't work. I have not
tried
uninstalling then reinstalling the entire suite.
also, the first time I started outlook a window came up that said "the
file
'personal folders' is being checked for errors"
any help would be great. thanks
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