ON the Help | About Microsoft Outlook dialog, you can see whether Outlook thinks the user or the public folder is controlling the security settings. What do you see there?

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Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

wrote in message ups.com...
Thanks for the reply.

Yes, the registry value is correct.

The application kicks off a warning in the production environment in 2
situations. One is the application calling the mapi dll to send a
message. The other is using outlook forms to send an email (one off
form I think). In the security template both these events are set to
prompt user however this doesn't occur.