I reinstalled office and get the same results.
it crashes in safe3 and safe4.
If there is a site that can help me with this, that would be great. I looked
before I posted but couldn't find anything.
thanks

"neo [mvp outlook]" wrote:

If it runs in safe mode, then you are on your way of isolating the cause.

Try starting Outlook with the /safe:3 command line switch. (This stops the
loading of addins & extensions)

Try starting Outlook with the /safe:4 command line switch. (This stops the
loading of custom toolbars & *.fav file)

ps - just so you know, these command line switch should be covered in
outlook's online help


"Mechame" wrote in message
...
I can run outlook in the safe mode. I tried messing with some configuration
options while it was in safe mode, but it still won't work in the normal
mode...
Is there anything I can do to fix this through the safe mode?

"neo [mvp outlook]" wrote:

You should be able to reuse the same key since the you are not changing
out
any machine components.

Before doing the uninstall/reinstall routine... will Outlook start in
safe
mode?

How to:
Start Run type: outlook.exe /safe ok button


"Mechame" wrote in message
...
I ran scanpst.exe on outlook.pst (%username%/local settings/application
data/microsoft/outlook) and it fixed the file. However, now when I
start
Outlook, it simply crashes without giving me a notice.
I am considering reinstalling the entire Office suite... little noob
question: when I uninstall the suite will MS reenable my product key so
I
can
reinstall it or will I need to get another key?

"neo [mvp outlook]" wrote:

try running the inbox repair tool (scanpst.exe) against your *.PST
file(s).
(scanpst.exe is under the program files\common files\system\.... area)

"Mechame" wrote in message
...
I just installed the Microsoft Office Professional Plus on my
computer,
everything is fine except when I start up Outlook it says "A data
file
did
not close properly last time it was used..." the program then
crashes
without
sending or recieving. I tried downloading XP updates and Office
updates, I
reconfigured and repaired Office, but it still doesn't work. I have
not
tried
uninstalling then reinstalling the entire suite.

also, the first time I started outlook a window came up that said
"the
file
'personal folders' is being checked for errors"

any help would be great. thanks