1. First thing to do is contact HP for an update to make the HP 520
compatible with IE7. Do this before proceeding below. For more
information, see the first 3 results he
http://msmvps.com/blogs/spywaresucks...rector+ie7&p=1

2. Now, it sounds like this user has a horked install of IE7. I suggest
reading the following link...

http://www.ie-vista.com/known_issues.html#pre-install

....and then uninstalling and reinstalling IE7 per Sandi's tips, and using
http://www.microsoft.com/windows/ie/default.mspx as the installation source,
not Automatic/Windows Update.

Also see:

IEBlog : IE7 (Un)Installation and Anti-Malware Applications
http://blogs.msdn.com/ie/archive/200...lications.aspx
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)


David Sherman wrote:
Lets count the reasons:
1. user can't print from OE. HP 520 prints frpm all other
applications.
2. There is no script error when user tries to print. It doesn't
print.
3. Since IE and OE worked together, any problems with IE may cause a
problem with OE. User installed IE7 and couldn't connect to the
internet. He called Microsoft and talked to them for 2 1/2 hours with
no resolution to the problem. I removed IE7 and then he got connected.
4. Later he decided to use Windows restore feature to fix another
problem, So how he is back to IE6.
5. Since Windows update was turned on and then he got IE 7 again.
7. Now with IE 7 on the machine, he can browse the internet but we
can't get the menu bar to work even after downloading IE7menufix.zip.
8. He even ran SFC /scannow on his windows XP home machine.

The only other solution is to do a Windows repair.


what other solutions are there?

thanks

On Mon, 19 Feb 2007 21:51:43 -0500, "PA Bear"
wrote:

What makes you think OE needs to be repaired?