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Old February 23rd 07, 12:20 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Steve Cochran
external usenet poster
 
Posts: 2,353
Default remove and reinstall oe

First make sure you don't have antivirus software set to scan email. See
www.oehelp.com/OETips.aspx#3

If that is not an issue, then you have a corrupt message store. Go to File
| Identities and set up a new Identity and that will give a new message
store. Then set up your accounts again and when all that works, then use
File | Import | Messages and import them from the older Identity.

Also make sure you have the latest updates from Windows Update, as Bruce
indicates.

steve

"rbb" wrote in message
...
Thanks. My problem is that, after 18 months of operating properly,
whenever
I now "Compact OE files to save space" (this message appears automatically
on
my monitor from time to time), the compact process now deletes groups of
OE
messages. Can't find any solution in the Microsoft Knowledge Base. I hope
by
uninstalling and reinstalling OE, that OE will return to normal operation.
Any thoughts?
--
rbb


"Bruce Hagen" wrote:

If you do it right, you won't lose anything, but why not back up first as
you should do daily anyway?

Backup & Resto
http://www.insideoutlookexpress.com/backup/

Outlook Express Quick Backup (OEQB):
http://www.oehelp.com/OEBackup/Default.aspx

That said, I don't know what type of corruption you have, but
reinstalling
IE6/OE6 probably won't do a bit of good.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"rbb" wrote in message
news
I'm having corruption problems with Outlook Express 6. If I remove OE
software manually and reinstall it, will all my Outlook Express folders
and
files remain intact and migrate to the reinstalled OE? Or will I lose
everything ???

--
rbb




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