Thank you. I followed the link and found the configuration instructions.
(The instructions did not say that the computer must be restarted for the
changes to apply, simply that Outlook must be shut down. In fact the changes
only worked after the computer was restarted.)

"Brian Tillman" wrote:

jeffjane wrote:

We recently upgraded to Vista after our hard drive crashed. Despite
help from my internet provider, I am unable to connect to their
server using Outlook 2000 to access my email. There is no trace of a
Send/receive button. In fact, when I look in About Outlook, it
specifically says "No email" under Microsoft Outlook 2000. My
internet provider seems to think something in the configuration of
Outlook needs changed.

They're correct. See this: http://support.microsoft.com/?kbid=195507
--
Brian Tillman