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Old February 26th 07, 05:56 PM posted to microsoft.public.outlook.installation
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: 9,348
Default Outlook 2003 is showing 2 pst folders

You corrupted your profile by migrating data incorrectly. You must create a
new profile from scratch and migrate your data file correctly. The Help
files tell you how.
http://office.microsoft.com/en-us/as...771141033.aspx
--
Russ Valentine
[MVP-Outlook]
"Jackie D" wrote in message
...
Hi

I'm using Outlook 2003 on my laptop (OS XP) and I have the old style pst
folder and not the outlook data file. Recently I noticed that I have two
folders called Personal Folders File. The main one is at the top and the
second one (with an identical copy of all the folders) is underneath.
After
much head scratching I realized that the second one is usually my archive
folders. I thought I could go into Properties and rename the file but I
can't
modify anything. Also, when I navigate to the C: drive where the personal
folders files are stored, only one is showing. And I do have 'show all
hidden
files' selected.

I tried to uninstall and reinstall Outlook from the original CD but the
duplicate personal folders files are still present. Does anyone know
what's
happend and how I can get it back to factory settings?

By the way, this all started because I was planning on creating a new
style
personal data file but even though I delete the old ones, they still
appear
in the left-hand pane when I open Outlook.

Thanks
--
Jackie D



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