Do you have any 3rd party programs installed that integrate/protect/use
Outlook data? (e.g. antivirus, fax, pda, .etc)

The other thing I would check (not sure if you use roaming profiles, import
old profile, .etc) is does this happen under a different userid on the same
system?

"Don R Hunsinger" wrote in message
...
WinXP SP2 running Office 2003 SP2.

One user has issue on laptop when Exchange Cached mode is selected,
Outlook
fails with unable to open folders and Event ID 2002 - MOF File created for
the Outlook Service could not be loaded error.

Tried setting new profile, no change, Outlook works fine in non-cached
mode.

We have tried re-installing OS and Office, no change.

Also User is able to work fine on loaner laptop with Cached Mode enabled.