Hello Russ Valentine [MVP-Outlook],

I can positively 100% absolutely confirm that at one user there was no .NK2
file, this user lost her automated adresses cash each time she closed outlook.
I deleted here profile and created a new with another name. Result ... automated
adresse works fine and guess what... there was the .NK2 file


Mario


They must have NK2 files, by defininition. Those are hidden files.
It is common for NK2 files to become corrupt. When that happens, the
autocompletion data from a given session is not written correctly to
the
file when Outlook closes (even though the information is still there
in the
file).
You have 2 options for those users:
1. Create a new profile from scratch. They will then lose all their
autocompletion data, but will be able to rebuild it as they use
autocompletion.
2. Attempt to repair the NK2 file. The newest version of Ingressor has
a
recovery utility that may be able to repair the file (as long as you
haven't
tried to access the file with any other program). You can use the
recovery
utility for free even if you end up not purchasing the product:
http://www.ingressor.com/nk2_recovery_info.htm