We have uninstalled outlook and installed it again and that doesn't work. I
have been advised by a exchange MVP not to delete the AD user and create it
again as this can cause other issues

"Brian Tillman" wrote in message
...
MSExchange2003Student wrote:

Hi Brian, thanks for the reply. We tried that but it doesn't work

Were I in thins situation, I'd try a new mail profile.
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Brian Tillman