Kentucky wrote:

I am using Outlook 2003 and the option above is greyed out. I have
added this Outlook address book to the profile, but it is still
greyed out. I have tried assigning the user explicit owner rights to
the mailbox and the contacts folder and I have tried recreating the
profile, but this option is still greyed out.

Did you do this from within Outlook or from Control Panel's Mail applet? If
the former, did you stop and restart Outlook after configuring the Outlook
Address Book service?
--
Brian Tillman