Make sure Outlook is completely closed, then rename the .pst file to ..pstold. Go to Control Panel-Mail Icon-Profiles and set up a brand new profile (you may want to delete the old one first).

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Banksman asked:

| Hi,
|
| Can anyone tell me how to reset my Outlook 2002 back to it's original
| settings please? IE everything out of my calendar and my contacts so
| I can re-enter them again.
|
| I have an issue which makes my Outlook error on opening then load
| into Safe Mode every time. I've tried to delete it from my PC and
| re-install it but it still errors upon re-install and I've run out of
| ideas to try. Any response would be most appreciated.
|
| Regards,
|
| John
|