"Don Smith" wrote in message
...
when I go to that file, it is already there, but still when I hit an
email link, I get," operation failed."

Ok, I'm throwing this out while I keep looking for something that I vaguely
remember, I would try two things:

1) Change the default mail handler in IE to something else, say OE, ok all
the way out then go back in and change it back to Outlook.
2) Do a repair install of Outlook through Detect and Repair on the Help
menu.

What I'm vaguely remembering is that the problem was from a DLL not being
registered properly. Unfortunately, I'm not finding any evidence of that
being the cause of this at all, which, needless to say, is bugging me =)

--
f.h.