Do you get an error message? Please post it.

Norton can continue to screw up OE even if you remove it from Add/Remove
Programs.

To remove Norton completely:

Commonly used Symantec tools:
http://service1.symantec.com/SUPPORT...05103109480139

Using the Norton Removal Tool:
http://service1.symantec.com/SUPPORT...05033108162039

Removing NAV 2003 and earlier using Rnav2003.exe.
http://service1.symantec.com/SUPPORT...01092114452606

Symantec NIS, NAV and NSW 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem.htm

Symantec NIS, Norton Antispam, and NPF 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem1.htm

And if necessary:
http://www.ccleaner.com/

I suggest AVG Free:
http://free.grisoft.com/doc/2/lng/us/tpl/v5
or:
http://www.grisoft.com/doc/40/lng/ww

When prompted, choose Custom Installation and *uncheck* e-mail scanning when
you see the option.

Norton, and McAfee, products are not Outlook Express friendly, and I don't
know of any OE-MVP that would recommend using them.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"rbergen" wrote in message
...
I have a problem also I can receive e-mails but can't send any. If I try to
send an e-mail I get the same error as you. I uninstalled Norton Internet
security but still can't send. I have been online with Norton and my
Internet
provider, but no answer as why.

"gary marsden" wrote:

Hi
When i start my pc up & recieve mail to Mailwasher, process it & then
start
up OE mail programme & then click 'send/recieve', i get a 'connection to
server failed' & Error Number 0X800 CCCOE.

If i firstly go to webmail & delete all junk, then return to OE, i don't
get
this!
I have deleted my default mail connection & recreated one for pop & smtp
&
all is fine there, it's just this Error Number & predominantly this
happens
when i first turn on pc & access mail from Mailwasher to OE.

Any help appreciated