Make sure your account settings are correct in Tools | Accounts | Mail |
Properties. Although if they were wrong, an error message /should/ be
generated.

Have you talked with Comcast tech support?

Create a new identity and see if that works.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"lj" wrote in message
...
I tried everything step-by-step.....nothing helped. Thanks for your help.
Is there anything else I can do or try? Who can I turn to for help?

"Bruce Hagen" wrote:

Very hard to say without any error message, but here are some things to
try.

Do you have Leave a copy on the server checked, but not Delete after X
days?
Your server may be clogged up.

Check your message rules.

Turn off any spam program if you have one.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

Move any messages you want to save out of the Inbox to a local folder you
create and then create a new one.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise,
write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must
enable
Show Hidden Files and Folders under Start | Control Panel | Folder
Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for the folder in question {Inbox.dbx}
and
delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until
the compacting is completed.

--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~


"lj" wrote in message
...
Message: I cannot receive my email as of 10am on Friday (03/16/07). I
can
mail out but nothing is coming in. I do not receive any error message.
Please help as this is my source of contact to family. My non-working
email
is Please correspond to this problem by using
or I will check back hoping for post help.