On Feb 19, 8:33 am, "Sue Mosher [MVP-Outlook]"
wrote:
The step that I find most people have trouble with is #4. You should beworkingwith just one profile, the same profile, throughout the process. In Step 4, you change the primary mailbox of the profile from theotherperson's mailbox to your own.

I'mnotsure what version ofOutlookyou're using. Did you note that this functionality isnotavailable inOutlook2007?

--
Sue Mosher,OutlookMVP
Author of Configuring MicrosoftOutlook2003
http://www.turtleflock.com/olconfig/index.htm
and MicrosoftOutlookProgramming - Jumpstart for
Administrators, PowerUsers, and Developers
http://www.outlookcode.com/jumpstart.aspx

"NikiB" wrote in ...
thanks again for your help Sue and just to satisfy curiosity, I have removed
the existing profile and started again with a new profile but alas, I am
still having exactly the same problem. What I can see is that if in step 6,
I use theotherusersprofile, I can see bothcontactsin thecontactslist
but stillnotin theaddressbook. If I use my own profile, although I can
"open"othercontacts, it doesnotdisplay theotheruserscontact list under
"othercontacts"

There must be more to this as I am following your instruction to the T.
Maybe if you can point me to a more in depth explanation of what your
instructions are actually trying to do then maybe I can work it our for
myself ??? Anyotherhelp would be much appreciated and it is becoming
crucial that I try to resolve this issue.

"Sue Mosher [MVP-Outlook]" wrote:

I would suggest that you start over with a new profile that logs directly into theotheruser's mailbox.

"NikiB" wrote in ...
Sorry Sue but I have double checked and had one of my colleagues check and
neither of us can get both contact lists to appear at the same time from my
own mail profile. Only one of thecontactsappears in the "MyContacts" box
and only one is selectable when choosing theaddressbookoptions for
resolving addresses (i.e. specify order of lists to search).

"Sue Mosher [MVP-Outlook]" wrote:

If you don't see them, then you most likely skipped a step.

"Miss Furrypenny" Miss wrote in ...
I have exactly the same problem - I have followed the steps your outlined but
I still don't see the "shared"contactswhen I stelect the "to" button when
composing a new mail message - I am usingoutlook2003 - any additional help
would be much appreciated

"Sue Mosher [MVP-Outlook]" skrev:

The process of adding another user'sContactsfolder to your ownaddressbookdisplay is somewhat involved. You will need to be able to create -- at least temporarily -- anOutlookprofile that opens another user's mailbox as the primary mailbox. Proceed with these steps while logged in under your own Windows account,nottheotheruser's:

1. Create anOutlookprofile that connects directly to theotheruser's mailbox,notyour own. If you are usingOutlook2003, donotselect the option to use Cached Exchange mode. StartOutlookwith that profile.

2. On the Properties dialog for theotheruser'sContactsfolder, make sure that it's set to display in theOutlookAddressBookand give it a display nameotherthancontacts, such as Joe'sContacts.

3. CloseOutlook.

4. In Control Panel | Mail, edit the *same profile* (i.e. the one from Step 1) to change the mailbox from theotheruser's to your own.

5. Stillworkingwith the same profile, on the Advanced tab of the Exchange Server service,addtheotheruser's mailbox as a secondary mailbox.

6. RestartOutlook, and you should see the Joe'sContactsin yourOutlookAddressBookas well as your ownContactsfolder.

7. (Optional) If you are usingOutlook2003, you can now change the settings for your Exchange account to use Cached Exchange mode.

Note thatOutlook2007 doesnotsupport this procedure.

"Becca" wrote in ...
I need to be able to seeotherpeople's shared personal contactbookwhen I
click on the "To" button when sending an email. I have access to their
contactswhen I am in mycontactsfolder. I donotwant toaddtheir
contactsto my list, I just need the option to see their list when creating a
new email. Thank you so much for your time.

Thank you thank you thank you. I was misunderstanding and got it
wrong in step four. This is working for me now and my users will be
happy as clams.

Diane