Now it's not giving me an error message. It's just saying that there are no
new messages but I know I have over 100 at the providers site that I'm
reading at the webmail page. Yesterday when I'd try to receive or send I
would get a message telling me that the provider did not accept the id or
password. I'm using AVG's free anti-virus but I did not install the email
scanner. Cox cable tells me it seems that there is something blocking the
incoming messages but I don't have a clue as to what it could be, if that is
truely the problem. Is there anything else you need to know that could be of
some help?
--
my_realtor (Linda)



"Peter Foldes" wrote:

Linda

Can you tell us the error message that you are getting. Most likely someone will be able to help you.Do you have a Anti Virus program set up with your email account?Make sure that any Anti Virus email scanning is disabled and try after. Again please post the exact error here that you receive when not getting your email.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"my_realtor" wrote in message ...
I thought I'd start a new thread since the first thread of 3/4 (Can email
messages be saved to CD) is getting a little extensive.
Because of all of the problems I've had and am having I've reached a point
where no one seems to be able to help me. My provider, Cox cable, is telling
me that the error message I'm getting, when trying to send messages, is not
their error messages and they don't know what they mean so I have to contact
Microsoft. I can't afford to get help from Microsoft since we live on Social
Security disability due to my husband's cancer. I have to try to take care of
these problems and fix them myself. Since my provider can't help and I'm
still not able to use Outlook Express I'm asking if it can be or should be
uninstalled and reinstalled and if so how is that done? I've gotten
everything to work with 2 of the 3 identities, most of the time, except to
being able to receive my messages. I have approximately 100 messages that I
was reading through webmail but I can't get them to download into Outlook
Express. I even tried to use Outlook but I don't know how to use that it
doesn't seem as though you can have more then one identity in it. I don't
know if that would download my messages either. I'm at a loss and am stuck as
to what to do.
I've been getting help in this newsgroup and appreciate it but now I need
more help. Please advise.
--
my_realtor (Linda)