send a message to yourself and read it using Outlook Express instead of web mail.
reading it with web mail may mark it as read and could be the reason you are getting NO new mail.







"my_realtor" wrote in message ...
I thought I'd start a new thread since the first thread of 3/4 (Can email
messages be saved to CD) is getting a little extensive.
Because of all of the problems I've had and am having I've reached a point
where no one seems to be able to help me. My provider, Cox cable, is telling
me that the error message I'm getting, when trying to send messages, is not
their error messages and they don't know what they mean so I have to contact
Microsoft. I can't afford to get help from Microsoft since we live on Social
Security disability due to my husband's cancer. I have to try to take care of
these problems and fix them myself. Since my provider can't help and I'm
still not able to use Outlook Express I'm asking if it can be or should be
uninstalled and reinstalled and if so how is that done? I've gotten
everything to work with 2 of the 3 identities, most of the time, except to
being able to receive my messages. I have approximately 100 messages that I
was reading through webmail but I can't get them to download into Outlook
Express. I even tried to use Outlook but I don't know how to use that it
doesn't seem as though you can have more then one identity in it. I don't
know if that would download my messages either. I'm at a loss and am stuck as
to what to do.
I've been getting help in this newsgroup and appreciate it but now I need
more help. Please advise.
--
my_realtor (Linda)