You are thinking about the printing bug?
http://support.microsoft.com/kb/931657

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
"Milly Staples [MVP - Outlook]"
wrote in message
...
Does this user have IE 7 on their machine?

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, davisr65 asked:

| I have a user that receives email periodically without any header
| information...
|
| lastname, firstname
| ________________________________
| From:
| To: Sent:
| Subject:
|
| all of the above is gone... it just start with the body of the text
| of received emails.
|
| thank you
| r davis