Sorry for the delay....
I checked and the profile HAD this turned ON. I turned it off and brought
down Outlook and brought it back up. No change. So, I rebooted. No change.
Now what?
TIA!

"neo [mvp outlook]" wrote:

Does the email profile have cached mode turned on?

"Tom" wrote in message
...
Outlook 2003 SP2, all updates
WinXP Pro SP2, all updates
1GB RAM

I've been having some significant issues with spam on one, and only one,
of
my email addresses for a user. All other users with the same
configuration
work fine. We also use Exchange Server 2003 SP2 and Win2K3 SBS SP1 (not
SR2).
Are there any services on WinXP Pro SP2 that are related to Outlook 2003?
Are there any system configuration services or Startup programs that need
to
be set to 'running' (not stopped)? [msconfig areas?]

I'm done a web search on Outlook spam not working and thus far nothing
that
has been suggested, including
http://www.outlook-tips.net/howto/fix_junk.htm,
has worked.
I'm open to ANY suggestions or ideas as this has me baffled!
TIA