PMFJI but is your non-Redemption code calling to close either the email item
or the Inspector in either object's Close event? That became an error in a
recent Outlook security update. It's also an error in Outlook 2007.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"Tom at GSD" wrote in message
...
You understand correctly. This problem is bizaar. ;-)

Yes the redemption DLL is loaded.

Our customer tells us that this just started happening a couple weeks ago
after new Microsoft security updates were installed.

I am not really a VB programmer but I am going to try a couple other
experiments this morning. I am about at the stage to start commenting out
code and see if the problem goes away.