Known problem, resolved by applying the latest service pack.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"lbb4ever" wrote in message oups.com...
Hi,
I developed a custom contact form for a client, which they are using
in a public folder (accessible as Read Only by all). Users can open
any contact and view this custom form without issue.

Here is the problem: When using the "Look for" field in the public
contact folder, *some* users are presented with the default contact
form when opening a contact. If the folder is not filtered, the custom
form is displayed upon opening.

Any thoughts as to why the default shows up when the folder is
filtered?

Thanks in advance!
Laura