A Bruce said, you have to us a web mail access to you mail and clear the
messages. Most likely message # 4 is a very large file (a picture or movie
attached) and you can not get all your mail. Until you download all
messages, a switch is not set to clear and you will keep getting all
messages each time you connect. Contact your provider for help in
accessing and clearing your mailbox.

"Bruce Hagen" wrote in message
...
Access your mail at Optonline and delete the offending message, apparently
#4.

https://webmail.optonline.net/
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Ria" wrote in message
...
Since windows updated something on my PC today, I keep getting the same 3
emails over and over again. My receiving mail gets stuck at "Opening 4
out
of 21". I've tried everything to clear it. It just starts over again.
Please help!!
--
Ann J.