what version of outlook?

http://support.microsoft.com/kb/906307

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"Jackson Lee" wrote in message
...
One of my users is having issues with using word as the editor in outlook
when replying to aol.com messages.

Basically she is not able to use word as an editor for aol emails that
are sent to her.

She receives a message that "Word is set to be your e-mail editor.
However, Word is unavailable, not installed, or is not the same version as
outlook. The Outlook e-mail editor will be used instead."

Is there anyway to use Word as the editor to reply back to aol.com users?
It's just really weird that it only happens when she replies back to aol
users and word works perfectly when replyin back to other emails.

TIA,

Jack