Thanks. I appreciate you taking the time to help. The problem was a second
pop3 mail account. Found it when I went to create the new one you suggested.
--
Kathy


"PA Bear" wrote:

1. Disable email scanning by the anti-virus application and any anti-spam
application.

2. Try the account in a new identity (File Identities Add new identity):
Does the behavior persist?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Kathy wrote:
Please help.

Environment - XP Pro, OE 6.0

I have tried the suggested fix of deleting / recreating the pop3iul.dbx(?)
file. I am not dealing with Hotmail or MSN. The situation was double
e-mails. Now I am getting triple, quaduple... I am not the user; user is
somewhat computer-challenged. I am hoping that what I am seeing (hearing
about) is not caused by stopping the recreation process. I don't
know...have not physically picked up the notebook to do myself.

We are leaving messages on the pop3 server. Sometimes, we need to
retrieve
e-mails "accidentally" deleted. We do have one other e-mail profile
). It is not being used, nor do I believe we have
message
forwarding from main account to sbcglobal.net account in place. User
would
not know how.

Any suggestions would be appreciated. I know it is a holiday weekend. I
am
looking forward to any assistance out there.

Thanks & Happy Easter,
Kathy