is he using the same method to connect to the SMTP server as he used last
week? note that many isp's want people to use their SMTP server so you may
need to configure your SMTP to use different ports so he can use it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
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"john doe" wrote in message
...
Yes, here is the error message with number.
Outlook cannot connect to your outgoing (smtp) e-mail server
0x80042109.

This user is our salesman in another state.
I was thinking maybe his isp is blocking the email thinking that
it could be spam.
Thanks for replying and please advise.


"K. Orland" wrote in message
...
Are there any error messages and/or numbers?

--
Kathleen Orland
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"john doe" wrote:

Using Vista with Outlook 2007. Last week we could send and receive email
messages.
Today on Monday we cannot send out messages.
Using pop and smtp from isp.
Please advise.
Thanks