Thank you for your helpfulness Russ. That solved the problem but now I am
having an additional problem. I used the KB287563 to solve the problem. Now
when I use a contact to select the email address and send the message the
outlook tries to send the message continuously. I had it go for over 2000
tries and had to use end process to get it to stop. If I type the exact same
email address in by hand the message sends with out a problem. I created a
new contact for myself and sent the message using the new contact and the
message sends fine. Is there a way to fix the other contacts?

Thanks,

Cecil

"Russ Valentine [MVP-Outlook]" wrote:

http://support.microsoft.com/default...Product=ol2002
The path used in Outlook 2007 is Tools Accounts Address Book Tab.

--
Russ Valentine
[MVP-Outlook]
"CWH" wrote in message
...
How do you configure the Outlook Address Book Service?

"Russ Valentine [MVP-Outlook]" wrote:

It appears you have not yet configured the Outlook Address Book Service
for
you profile. Have you?
--
Russ Valentine
[MVP-Outlook]
"Riskblue" wrote in message
...
Contacts are all listed in outlook, but when I open a new email to send
and
click on the 'To' button nothing is listed. I assume some setting is
unchecked somewhere but can't find anything. I'm not technical but any
help
would be appreciated.