I'm responding to Gerry's message of Jan. 19 - where he replied to my
problem with my scanjet 4570c and IE 7. At that time I had to reinstall my
entire system after it progressively went south. Of course I didn't
reinstall IE 7.
I now have a new Dell with Vista. I just went to the link that Gerry gives
and I see that HP does offer a Vista "basic" driver but warns it won't offer
all the features. After the nightmare I went through due to this problem I'm
cautious about downloading this driver on my new Dell. Perhaps I'd be better
off buying a new scanner that is fully Vista compatible. HP says here that
it won't be offering a full Vista driver for this scanjet. Sheesh! I'm not
happy about this!
Has anyone here downloaded this Vista driver?
Joe
"Gerry Cornell" wrote in message
...
What Joe might have included:
http://h10025.www1.hp.com/ewfrf/wc/g...hpr_R1002_USEN
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Hope this helps.
Gerry
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FCA
Stourport, England
Enquire, plan and execute
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Joe wrote:
Several weeks ago, I discovered that IE 7 was automatically
downloaded- so I installed it. Then I started having problems- I
couldn't run HP's Director program for printers, scanners and all in
one units. Because I'm always making changes to my computer, I didn't
connect the dots back to the IE 7 installation.
As I tried to fix Director, my computer became ever more unstable
until I had to reformat and reinstall everything, which made me
rather unhappy- especially not knowing what caused the problem.
So, I was happy to read in the Feb. issue of PC World that this is a
known problem- IE7 causes the Director program to fail. On page 47,
it does give an URL to a fix.
So, beware of this bug, unless you like formatting and reinstalling
everything!
Joe