(the first) was in another thread, that hasn't been addressed. The
second problem (with the contacts) was only apparent after removing
Exchange from the Outlook email setup.


Regarding the first problem - the "The Operation Failed" - I can
reproduce the error numerous times.

Open outlook, do whatever, then close outlook. Then, try to re-launch
outlook, after little or no time (or up to a minute or so after you
close the original instance of Outlook), and you will get a small box
that says:

"The Operation Failed." with your only options to use the X at the top
or the OK button. The message on the blue bar doesn't display anything
other than the first few characters of the word Outlook. You click OK,
and then you can double click on the Outlook shortcut and it will open
normally.

It can be re-produced any number of times, by closing Outlook and then
re-opening it within just a few seconds of when it has closed.

The only "solution" I have been offered is to check the Applications
log, in which nothing appears in it. The only thing that I see that DOES
go into any of the log files (Windows XP), is a WMI Service that has
entered a stopped state in the system log. That's the only thing I see
that occurs at even close to the same time as the Outlook box.

The problem of importing & exporting contacts - that was all I was given
to work with was a CSV file of them.... I was able though, to get them
to resolve - however, that was going into Contacts in Personal Folders,
highlighting them and then taking them into the Contacts folder in
Outlook. Saving each one of them (nearly 700) wasn't a workable option
in the time I had to fool around with the contacts.

BC

Russ Valentine [MVP-Outlook] wrote:
Your first problem is so incompletely described that I assume you have
another thread somewhere that includes the relevant information needed to
solve it. Consult that thread.

Your second problem has been answered countless times. Exporting and
importing are never the correct way to transfer Outlook data. Doing so
through a non-Outlook format is just a guarantee that you will lose and
corrupt data. Electronic addresses, for example, are never resolved when you
import them. That of course is why they don't show up in the Address Book
view. Open and save each Contact record one at a time to force the
resolution, or go back and transfer the data correctly: Place them in a PST
file and open that PST file in the new installation. Do not ever touch the
export and import command to transfer Outlook data ever again. Not even
once.