I believe you. There are many illogical and inconsistent behaviours in
Outlook - I didn't know about that one.

Try keyboard commands and see if that works for you.


Judy Gleeson
MVP Outlook
Outlook trainer and author of Productiv_IT with Outlook

read my articles he www.judygleeson.com
www.acorntraining.com.au
Canberra, Australia

In mathematics you don't understand things. You just get used to them.
Johann von Neumann (1903 - 1957)
"Marilyn at the beach" wrote
in message ...
I am not copying the entire contact, only a piece of information from one
contact to another. say adding a telephone number to the contact in
"Michael's" files and copying that number to a contact in "Jill's" files.
I
use "cut and paste" or "copy and paste" with the right click. As I said,
sometimes it takes and sometimes it doesn't. I have had a witness watch me
do
it !! You can imagine the confusion this is causing in my office.

"Judy Gleeson (MVP Outlook)" wrote:

how are you doing the copying?

I just right mouse drag from one folder to the other and select Copy when
I
release the mouse button.

I hope this helps you at least a little bit!

Judy Gleeson
MVP Outlook
Outlook trainer and author of Productiv_IT with Outlook

read my articles he www.judygleeson.com
www.acorntraining.com.au
Canberra, Australia

In mathematics you don't understand things. You just get used to them.
Johann von Neumann (1903 - 1957)
"Marilyn at the beach" Marilyn at the
wrote in message
news
I have multiple contact lists (shared) and occasionally have problem
copying
info from one list to another. when "save and close" the
copied-to-contact,
the copied info will not save. There is no error message, it just won't
save.
This happens in any of the lists with a variety of contacts - no
pattern
discernable. Most often the contacts are saved correctly.