"k41184" wrote:

I have a user whose Outlook 2003 is setup for several accounts. Her primary
account is, say, janDoe. Whenever new mail comes in to JanDoe, an alert
comes up to show the new message, which of course is great. However, she
also has a second mailbox open (via Exchange server setup, advanced "open
these accounts...."). This account is generically named "credit". When new
mail comes in to Credit, a pop up alert does not come up. Is it possible to
set up outlook 2003 to show alerts when mail comes in on this account as well?

You need to set up each rule to display both a sound and an alert. So... go
to Tools/Rules and Alerts... and select the rule you want to change. From the
tool bar, select the down arrow on the Change Rule option and choose Edit
Rule Settings... then hit Next until you get to the "What do you want to do
with the message?" page. Choose "play a sound" and "display an alert". You
will need to define the sound. You can use any file on your computer, but you
probably want: C:\Windows\Media\WindowsXP Notify.wav. Then just select Finish
and Apply.

You will need to do this for every rule and there is no way to automate this
that I know of. Hope that helps.