Jugglertwo wrote:

When I insert an item in contacts and I select an e-mail from my
inbox, sent items, etc., the e-mail always comes in with extra
paragraph returns that aren't in the original e-mail. I have to
delete these returns and it is very frustrating.

How are you inserting the item and where are you inserting it? What version
of Outlook? Are you using a PST or an Exchange mailbox?
--
Brian Tillman