You can see on the account settings whether you are using Cached Exchange mode, which connects to the server not directly but through a local .ost file.

It would be useful to get the answers to my other two questions as well. Remember that you cannot mix personal and public folders in an activity group.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"KDH" wrote in message ...
Thanks Sue. I have been testing. When I look at the activities of a public
contact, I can see the appropriate My-email (Sent items), and also my local
tasks linked to this public contact. But I cannot see any public tasks or
activities. It's not that the program looks and finds nothing - it seems to
be a public folder issue: I do not even get the white box where items would
be listed - just the blue background space.

I'm not sure what you mean by "Cached Exchange mode". Can you elaborate?

Many thanks.
--
KDH
Marquisclassics.com


"Sue Mosher [MVP-Outlook]" wrote:

What happens if you create a new activity group as a test? Are these folders in Public Folders\Favorites? Cached Exchange mode?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"KDH" wrote in message ...
Yes. We have a group for Calendar and one for Tasks, both in public folders.
I can see the Items for MySentEmail, which is local.
--
KDH
Marquisclassics.com


"KDH" wrote:

We are using Outlook 2007 with Exchange Server 2003. It is not possible to
view items from public folders under a contact's activity tab in a public
folder. We can only see local mail items. This is not a how-to issue, as we
had no problems with Outook 2003. The public folders are simply not being
accessed.
--
KDH
Marquisclassics.com