I'm glad to see some progress has been made. I /think/ I mentioned somewhere
in this thread, (maybe not), that many people use Norton without incident,
and some use it for quite some time, (like yourself), and all of a sudden,
problems crop up.
As far as updates go, it's not really good for me to tell people not to use
automatic updates, because many people go for years without updating. My
preference is to notify, but not install. That gives me the opportunity to
turn off my AV before I download an update. (Note that Notify only does so
for Critical updates).
It is also good to remember that 99% of the time, updates are issued on the
second Tuesday of the month.
I remember so many problems with OE when SP2 was released about 3 years ago.
Almost everyone that had a problem had SP2 downloaded automatically, or with
their AV on. And most every problem was resolved by uninstalling SP2 and
downloading it again with the AV off.
FWIW, I used AVG (free) for a few years. Not a bad program, but I recently
switched to Avast, also freeware. I also use only the Windows firewall and a
router that also has firewall properties. I have never had any problems with
anything getting on my machine.
Keep us posted.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~
"Carole" wrote in message
...
Thanks, this did work, for now at least. I disabled Norton while
installing
the updates and will do this from now on until problems arise. I will
have
to contact my brother who is a CISSP and inquire about security software.
He's not a fan of all the problems assiciated with Microsoft and runs
Linux.
Has been trying to get me to switch over for years, but I'm not that big
of a
geek.
Can't really justify putting Norton down since this is the first problem
I've ever had any problems in the 10 years I've used the program, but then
I'm not a software guru either. Just out there learning like everyone
else.
I'll mention Avast and NOG to my bro.
Thanks for the help!
"Bruce Hagen" wrote:
The first thing I would do is remove the updates via Add/Remove Programs,
(check the Show Updates box at the top), then, download them again with
your
AV *OFF*. It often prevents a clean install of any download, be it a
patch,
or a program.
That said, I must reiterate that Norton has not worked well, and has
caused
many problems with OE for years. Even if you had Norton for a long time,
a
problem can crop up at any time.
I do not know if removing Norton will fix your problem, but I sure would
try. If you can find one OE MVP that would suggest using Norton, I will
pay
for your subscription for a year.
I would suggest either Avast, (freeware), or NOD32, (not free).
In the case of Avast, choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.
Avast:
http://www.avast.com/eng/download-avast-home.html
NOD32:
http://www.eset.com/
To remove Norton completely:
Commonly used Symantec tools:
http://service1.symantec.com/SUPPORT...05103109480139
Using the Norton Removal Tool:
http://service1.symantec.com/SUPPORT...05033108162039
Removing NAV 2003 and earlier using Rnav2003.exe.
http://service1.symantec.com/SUPPORT...01092114452606
Symantec NIS, NAV and NSW 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem.htm
Symantec NIS, Norton Antispam, and NPF 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem1.htm
And if necessary:
http://www.ccleaner.com/
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~
"Carole" wrote in message
...
Here's a post I copied off of Symantec's STN forum. Though not the
same
problem, there seems to be definite compatibility issue with the recent
security patches. Uninstalling them didn't work for me, so that's why
I
had
to opt in doing a System Restore.
Here's the post from Symantec:
Since last week when I installed the April Updates on my Windows 2003
backup
server, my backup performance became really slow. Backup-to-disk jobs
took
twice as much time as before and even the duplicate jobs to tape where
way
slower than before.
After a few days of diagnosis I uninstalled the April Updates 930178,
931784
and 932168 yesterday. The tonight job now was as fast as before.
Just to let you guys know if you stepped in the same situation.
My backup server is a HP DL380 G4 with a MSA20 disk array and a Dell
PowerVault 132T SDLT library attached for backup-to-disk-to-tape
strategy.
Greetings,
Valentin Zovko
"Bruce Hagen" wrote:
Still trying to figure this one out. It may not be your problem, but
if
you
are using a Norton firewall, disable XP's. More than one firewall can
cause
problems regardless of the manufacturer.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~
"Kimmo" wrote in message
...
I personally consider it is not OE that is causing the problem. Like
I
told
you, server connection error happens even with using just TELNET
using
port
110 (see my instruction in earlier response). You don't need OE to
get
the
connection error. Try yourself. Of course the error message is
different
with
telnet.
I have wideband connection (ADSL) and even tried to disconnecting
the
ADSL
modem upon second XP login session was still active. After the ADSL
had
come
back alive and obviously with new IP address from ISP, the error
still
remained.
Even if I too consider the bug being in XP patches, I wonder why
this
problem has not become a big issue among XP users? I mean, I had to
google
hard to find first similar user reports of this problem. And this
thread
was
the only one that full matches my problem - well there might have
been
more,
but as this the microsoft community, I thought this is the best
forum..
Did I said, that I use different email service providers: one for
incoming
POP3 and one for outgoing mail SMTP. Error applies both, so it is
not
problem
of the service provider. It is not the disconnection problem either,
because
I tried OE's option 'disconnect connection after send/receive'.
Hopefully solution will be found. I lack knowledge to perform
restore
operation like Carole had done.
I am not an expert like you others seem to be, but can some other
program
take control or re-assing a port 110/25 and therefore the server is
not
responding? Nevertheless, if port re-assignment would take place, I
don't
see
any data transfer in NIS2005 logs to one way or another in no ports.
It's
like no data transfer would take place when the error occurs. Some
other
software is blocking POP3 before it reaches NIS2005? XP's own
firewall
perhaps? In my XP securitycontrol settings, NIS2005 should be in
charge
of
firewall operations.
This maybe a coincidence, but I consider starting to receive SPAM
mail
just
around same time as this error started to occur. I had not ever
received
any
SPAM before that. I don't have exact dates, though pure guessing.
I have XP HOME edition by the way, if it is important to know.
br: Kimmo